What is Deductible fee and why was I reimbursed less than the repair cost?

We understand that it can be confusing to receive a reimbursement amount that is different from the claim amount. However, we hope that this explanation has shed some light on why this happens. Here are some additional points to keep in mind:

- The deductible fee is a standard practice in insurance and is meant to encourage responsible use of coverage. By requiring customers to pay a portion of the claim amount, it helps to prevent overuse of the policy and keeps premiums affordable for everyone.

- The deductible fee is applied to each claim, so if you have multiple claims in a year, you may need to pay the fee multiple times.

- The deductible fee is calculated based on the coverage amount, which is the maximum amount that the policy will pay out for a given incident. If your repair cost is higher than the coverage amount, you will not receive any reimbursement beyond the coverage amount.

- If you have any questions or concerns about your reimbursement amount, please don't hesitate to contact our customer support team. We are here to help and can provide more detailed information about your specific policy and claim.