What is my deductible when I file a claim? (Shopee - Mobile Protection)

Modified on Mon, 5 Aug at 1:10 PM

The deductible amount is 10% of the purchase price of the mobile phone paid by the customer for each claim. For example, if the phone price is RM2,000 and the repair cost is RM800. The calculation is as per below:

  • Deductible: [Phone price x 10%]: RM2,000 x 10% = RM200

  • The claims amount: [Repair cost – Deductible]: RM800 – RM200 = RM600


Apakah yang boleh ditolak semasa saya mengemukakan tuntutan? 


Jumlah yang boleh ditolak ialah 10% daripada harga telefon bimbit yang dibayar oleh pelanggan untuk setiap tuntutan. Contohnya, jika harga telefon bimbit adalah RM 2,000 dan kos pembaikan adalah RM 800. Pengiraan adalah seperti di bawah:
• Boleh ditolak: [Harga telefon bimbit x 10%]: RM 2,000 X 10% = RM 200
• Jumlah tuntutan: [Kos pembaikan - Boleh ditolak]: RM 800 - RM 200 = RM 600




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