Please obtain a quotation or job delivery from the repair shop indicating the status of your phone (total loss). Once you have obtained the report with this information, please re-submit back your claim application via our self-care portal and follow the step by step guidance as indicated in the portal.
Apa proses jika telefon saya mengalami kerugian total?
Sila dapatkan sebut harga atau penghantaran kerja dari kedai pembaikan yang menunjukkan status telefon anda (kerugian total). Setelah anda mendapatkan laporan dengan maklumat ini, sila kemukakan semula permohonan tuntutan anda melalui portal penjagaan diri kami dan ikuti panduan langkah demi langkah seperti yang dinyatakan dalam portal tersebut.
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